Privacy Policy

Overview

This Privacy Policy explains how Goal Cue ("Goal Cue," "we," "our," or "us") processes personal information when you use our iOS app, website, and related services.

Information We Process

Depending on how you use Goal Cue, we may process the following categories of information:

• Account and subscription information, including subscription status, plan, renewal period, and payment-platform identifiers
• Purchase restore information, including the email you submit for purchase restore (for eligible payment flows)
• Support information, including messages and contact details you choose to send us
• Technical and usage information, such as pseudonymous installation/device identifiers, app version/build, OS version, locale, and product event telemetry
• Diagnostic information used to monitor errors, reliability, and service abuse
• Website analytics information, such as page views and session-level event activity

Goal and earnings records are intended to remain on your device. If you enable settings backup, selected settings are stored in your iCloud account. Stripe API keys you enter in the app are stored on-device and are not transmitted to Goal Cue servers.

How We Use Information

• Provide, maintain, and secure the app and backend services
• Process subscriptions, restore purchases, and provide subscription-management links
• Deliver and improve features, including support for multiple payment flows
• Operate analytics and diagnostics to measure performance and reliability
• Respond to support and product feedback requests
• Detect and prevent fraud, abuse, and unauthorized use
• Comply with legal obligations and enforce our terms

How Information Is Shared

We share information only as needed to operate the service, including with:

• Payment platforms and processors (for example, Apple and Stripe) to process subscriptions, renewals, billing updates, and restores
• Hosting and infrastructure providers that run our website and backend APIs
• Analytics and diagnostics providers used for product telemetry and error monitoring
• Communication providers used to route support messages
• Authorities or other parties when required by law or to protect rights, safety, or security

We do not sell your personal information.

Retention

We retain personal information for as long as reasonably necessary for the purposes described in this policy, including to provide the service, resolve disputes, enforce agreements, meet legal obligations, and maintain security and service integrity.

Retention periods vary by data type. For example, subscription and transaction records may be retained for accounting and legal requirements, while analytics and diagnostic records are retained according to operational needs.

Your Choices and Rights

• You can cancel App Store subscriptions in your Apple account settings
• You can manage eligible external subscriptions through the payment platform's management portal
• You can use restore flows in the app for supported purchase channels
• You can disable iCloud settings backup from within app settings
• You can contact us to request access, correction, or deletion where applicable law provides those rights

Children's Privacy

Goal Cue is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us so we can review and address it.

Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No method of storage or transmission is completely secure.

Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and update the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or privacy requests, contact [email protected].