Privacy Policy

Overview

This Privacy Policy explains how Goal Cue ("Goal Cue," "we," "our," or "us") processes personal information when you use our iOS app, website, and related services.

Information We Process

Depending on how you use Goal Cue, we may process the following categories of information:

• App subscription information, including subscription status, plan, renewal period, and App Store transaction identifiers needed to validate access
• Reminder delivery information, including pseudonymous installation identifiers, notification authorization state, reminder schedules, device tokens, and push-delivery state when you enable reminder sync
• Suggestion submission and support information, including the message contents and contact details you choose to send us
• Restore workflow information, including the email address, challenge metadata, and verification state used if Goal Cue offers an eligible restore-email flow
• Technical, analytics, and diagnostic information, such as pseudonymous installation identifiers, app version/build, OS version, locale, product interaction events, crash data, and performance data
• Website analytics information, such as page views, time on page, how far down a page you scrolled, the referring website address, allowlisted campaign attribution tags, and two randomly generated identifiers stored in your browser — a session identifier that resets after 30 minutes of inactivity, and a visitor identifier that lets us count returning visits and expires after 12 months
• When you explicitly allow optional advertising measurement on the website, advertising platforms may receive the page address, referral and campaign information, device and browser information, network address, their own cookie or click identifiers, and whether you clicked a Goal Cue App Store link. The website never sends your income, earnings goal, Stripe data, or app activity to those platforms.

Goal and earnings records are intended to remain on your device. Read-only Stripe credentials you enter in the app are stored on-device and are not transmitted to Goal Cue servers. If you enable settings backup, selected settings such as your goal, reminders, currency, and inflation preferences may be stored with your Apple iCloud account.

How We Use Information

• Provide, maintain, and secure the app and backend services
• Verify App Store subscriptions, restore eligible access, and keep subscription state in sync
• Operate reminder push scheduling, device registration, and delivery freshness
• Review and respond to suggestions, support requests, and restore verification requests
• Operate pseudonymous analytics and diagnostics to measure product performance, reliability, and abuse
• With your permission, measure whether advertising brought a website visit or an outbound App Store click, improve campaign delivery, and prevent repeated or irrelevant advertising
• Respond to support and product feedback requests
• Detect and prevent fraud, abuse, and unauthorized use
• Comply with legal obligations and enforce our terms

How Information Is Shared

We share information only as needed to operate the service, including with:

• Apple to process App Store subscriptions, renewals, restores, and optional iCloud settings backup
• Hosting and infrastructure providers that run our website and backend APIs
• Analytics and diagnostics providers used for product telemetry, crash reporting, and error monitoring
• Advertising platforms, only when you allow optional advertising measurement on the website
• Communication providers used to route suggestion and restore-email messages when those features are used
• Stripe only if you choose to connect its read-only sync integration inside the app
• Authorities or other parties when required by law or to protect rights, safety, or security

We do not sell your personal information. Advertising measurement is limited to the marketing website, is off until you allow it, and is not connected to your Goal Cue app data or activity across other apps.

Retention

We retain personal information for as long as reasonably necessary for the purposes described in this policy, including to provide the service, resolve disputes, enforce agreements, meet legal obligations, and maintain security and service integrity.

Retention periods vary by data type. For example, subscription and transaction records may be retained for accounting and legal requirements, while analytics and diagnostic records are retained according to operational needs.

Your Choices and Rights

• You can cancel App Store subscriptions in your Apple account settings
• You can choose whether to enable iCloud settings backup inside the app
• Optional analytics and crash diagnostics are enabled by default; you can disable them at any time in the full app's Settings
• You can clear the website analytics identifiers at any time by clearing site data for this website in your browser, and you can prevent them being stored by browsing in a private window or blocking site data; the website continues to work either way
• You can allow, decline, or later change optional website advertising measurement through the "Privacy choices" control in the website footer. A browser Global Privacy Control signal prevents the advertising tags from loading.
• You can enable or disable reminders and their related push registration from within Goal Cue
• You can use Goal Cue manually without connecting Stripe
• You can contact us to request access, correction, or deletion where applicable law provides those rights

Children's Privacy

Goal Cue is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us so we can review and address it.

Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No method of storage or transmission is completely secure.

Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and update the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or privacy requests, contactprivacy@goalcue.app.